You have a period of 14 days from receipt of your order to cancel your purchase, without justification and without penalty, in accordance with Directive (EU) 2023/2673 and the consumer protection regulations applicable in your country.
To exercise this right, please fill in the form below. You will receive an automatic confirmation by email when we register your request. The return will be processed within the legal deadline applicable to your purchase.
Some products and services are excluded from the right of withdrawal (personalized products, perishable products, digital content downloaded with your express consent, products sealed for hygiene reasons, etc.). See our terms and conditions for a complete list of exceptions.
Use this form to exercise your withdrawal right under applicable EU consumer protection law. Submitting it registers your request and we will confirm by email; it does not by itself mean the withdrawal is accepted.
Your withdrawal is subject to the legal deadlines and conditions: the 14-day period (for goods, counted from delivery; for digital content, from the start of the download) and the statutory exceptions to the right of withdrawal. We verify these before confirming, so submitting a request does not by itself guarantee its acceptance.
Model withdrawal form (Annex I.B of Directive 2011/83/EU)
Complete and return this form only if you wish to withdraw from the contract.
To:D-Ona Tools
B
Spain
Email: donadsgn@gmail.com
Phone: [Phone number, if any]
I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods / for the supply of the following service:
______________________________________________________________
Ordered on / received on:
______________________________________________________________
Name of consumer(s):
______________________________________________________________
Address of consumer(s):
______________________________________________________________
Signature of consumer(s) (only if this form is notified on paper):
______________________________________________________________
Date:
______________________________________________________________
Source: Annex I, Part B of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights.
